Returns & Exchanges

At Banyan Botanicals, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit or feel quite right, we accept returns and exchanges on unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

3

Package Your Items

Ensure all garments are in their original condition with tags attached, and drop off the package at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing